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I am giving a talk today to a private company who is exploring the use of social media as an internal tool. I certainly want to recommend these books, first Groundswell: Winning in a World Transformed by Social TechnologiesGroundswell, by Charline Li and Josh Bernoff, and also
GetSatisfaction.com was launched in September, 2007, and is really gaining traction these days, as Twitter is one of its most active clients. What is it? It’s a new way that customers and companies can use public forums to solve problems. Companies can pro-actively use the site as their main location to address customer service issues, [...]
Everyone knows the airlines are hurting. What I don’t understand is why they seem unable to learn from the recurring problems they experience to be both more efficient and to actually convert them into marketing moments. Here’s a real life example with several free ideas I have for United Airlines, or any airline really. The [...]
February 14, 2012: Travel & Tourism in Social Media PubCon Paradise
January 12 - February 9 , 2011: Five Week Course: Social Media for Writers and Artists (private)
December 14, 2011: Social Media for NonProfit Directors Junior Achievement of Hawaii Board Presentation
October 19, 2011: Is There Snake Oil in Your Social Media at Hawaii Social Media Summit (Use code SMCHI to save $20!)
October 6, 2011: Managing Your Time, Attention, & Personas at Tweetea & Social Media Club Detroit
September 29, 2011: Using The Social Media Game to Develop a Social Media Strategy Maui SMUG
August 25, 2011: Social Media for Nonprofit Directors for the Weinberg Fellows (Private event)
June 22, 2011: Social Media Marketing at Hawaii Business Magazine Lunch & Learn
April 14, 2011: A Conversation about Social Media Influence at the Hawaii Social Media Seminar by Tech News Bytes
March 28, 2011: Non-Techie Guide to Social Media at Hawaiian Telcom University
March 8, 2011: Quick Bites on Marketing, Customer Service, Employees, and Social Media at Servco Pacific Annual Management Conference
October 5, 2010: Keynote on Social Media and Breakout Session on Internet Video at the Technology & Internet Expo
September 28, 2010: Social Media Trends and Insights at the Better Business Bureau National Assembly
September 15, 2010: Moving to digital and knowledge based economies - supporting zero emissions initiatives Zero Emissions World Congress
August 26, 2010: Marketing with Twitter and Facebook at Hawaii Transportation Association Annual Leadership Conference
August 18, 2010: How to effectively use video & livestreaming at PRSA of Hawaii
August 7, 2010: Strategic Implications of Social Networks for NonProfit Organizations for the Weinberg Fellows (private)
June 27 - August 29, 2010: Spiritual Awakening Book Club In the Transition - Practical Spirituality
June 3, 2010: Strategic Implications of Social Networks - Even If You Are Not Participating! at the Rotary Club of Honolulu Sunset
May 28-30, 2010: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the Nā Hōkū O Hawaiʻi Music Festival
May 22, 2010: Using Social Networks for Personal and Business Promotion, annual conference of the Hawaii Court Reporters and Captioners Association
May 13, 2010: Introduction to Twitter & Facebook Strategies for NonProfits, presented to the Weinberg Fellows on Maui and supported by the Aloha United Way
April 30, 2010: Using Online Video as a Business Communication & Marketing Tool at the Next Level Hawaii Conference
April 1, 2010: Social Media Marketing in Tourism for the Maui Visitors Bureau Destination Partners
You can follow and connect with Roxanne on Google+, Twitter, LinkedIn, Flickr, The Reef, Facebook, Upcoming, and most every day at the beach on Beach Walks with Rox.
You can follow and connect with Shane on Google+, Twitter, LinkedIn, Flickr, The Reef, Viddler, Facebook, Upcoming, and at his neglected blog.
