Hawaii Social Media Trends 2011 – SMCHI, Jan 18

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Those smiling faces are Malia Yoshioka of WhyGoHawaii and Randi Okuhara of the Sheraton Princess Kaiulani Hotel Social media planning is like any other business practice: the questions you ask will enable the optimal strategic considerations. This is a distinctly different modus operandi than … [Read more...]

For Travel Destinations: Working Well with Bloggers

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I am producing a social media marketing campaign for the island of Lānaʻi, here in Hawaii. It is a rather unique concept, a "New Media Artist-in-Residence" Program. I will write about the specifics in a separate blog post, though I did start noodling on this idea back in 2008. Today I want … [Read more...]

Social Media Measurement and the Stages of Change

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For the best science and insights in the business I frequently turn to my colleague Tom Webster, whose blog, BrandSavant, has been exploring social media metrics these days. Tom is adept at pointing out the risk in over-relying on purely transactional data and reminds us frequently (one of my … [Read more...]

Social Media: Making Business Fun Again

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When speaking to newbies about the what, where, why, and how of social media, I often remark how social media seems to help business people actually have fun again with their business! We all go into business because we like doing something - be it fixing cars, flying planes, making muffins, or … [Read more...]

Hawaii Tsunami Proves Social Media Power Again: Information is a Tonic

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How do you explain the calm and cooperation that was everywhere in evidence during the wind up to the Hawaii tsunami alert? Social media has earned a spot alongside our government planners and traditional news media. The user-generated messages supported both of those organizations on a second by … [Read more...]

Confused? Consider Rox’s 180 Rule

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When I am doing social web training these days, at least once or twice an hour I implement what I call "Rox's 180 Rule." It is very simple, though not always comfortable to implement. As people and companies are learning how to participate on social networks, deciding what sorts of content to … [Read more...]

Is it easy to tell if you are a scammer or straight-shooter?

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The social web has made it so easy for people to connect with each other and have a voice at the table like never before. Last night at a tweetup here in Honolulu, I met Larry Heim, CEO of HonBlue. This was a Tweetup Treat, as Larry and I do not normally travel in the same circles. Later back at … [Read more...]