Posted on April 2, 2012 by Roxanne Darling
Well Sprout Social does all this and more for me. I have had major resistance to using HootSuite. I give them credit for being early in the space to attempt a lot of integration and advanced functionality. But I find it soooo sloooow and I find the interface so unpleasant. Then along comes Sprout Social which is fast, so easy on my eyes, with such an intuitive user interface, straightforward pricing, alive customer support…!
Cherry on top? They have weekly webinars that are actually useful – including rockstar audience members. You know something is really good (at least from the social media point of view) when the people it attracts are top shelf. And a really helpful blog. And real people to answer questions.
I’ve attached here a screenshot of just one screen that opens up in a cascade only as you ask it for more options. (Click to view the screen shot full size.) Such a delight! It found a YouTube video for me (via Web Alerts I set up), then allowed me to draft a message, which I then chose to post to several places at once, and then offered me the chance to schedule it, based on their user data recommendations!
What I used to dread doing, I now look forward to. That, folks, is how important a user interface (and it’s underlying features of course) is to me! In case you are wondering, I am a paying customer, plain and simple. It’s just so rare that companies aka people do something so well – it deserves a shout out!