Do you invest more in people or gear?

There was a job posting over on a message list I follow, and it got me to thinking. It seems that lots of companies feel safer and more comfortable about investing in a lot of high end equipment, but then want to find people to work on spec or for very little pay or for fame. As a creator though, I have…

Getting Clients to Pay On Time

We are a small business. We invoice once a month, for services performed in the previous month. Our payment terms are “due on receipt.” Some clients pay accordingly. Others have tended to lump us into the “net-30” category based (my ass-u-mption) on the terms they receive from other vendors. A few others appear to have a “squeaky wheel” folder, aka don’t pay…

How much should you budget for monthly website expenses?

Now that most businesses and organizations have a web site, they are used to the line item in the budget for initial development. And for many, getting a site up and running is such a grueling task that they are ready to sit and rest on their laurels for a while after launch! We completely understand; we wish we could take a…

Turning Technology into a Commodity

Tom Peters reviewed a new business book over on his blog, and his closing comment claims “Canaries applies to GM .… and a new one-person business … equally.” IMO, this is hard to do!  But based on the few quotes from Tom, this book succeeds. And it definitely applies to the web development business. In the past 10+ years, we’ve seen several…

Who Pays for Technology Failures?

I read a post (and partial rant) by Bart Cleveland over at AdAge blog this morning. The server is down, he is the feeling hostage to the IT guy, and it ain’t no fun. In fact, when technology fails, it causes a lot of waste and misery in the work place. *Note:* We’re providing this information as video, audio, and as text…

Technology Goes to the Dentist

I went to the dental hygenist today. I guess you can tell it’s been a long time since my last teeth cleaning. It was so “this century!” First of all, the hygenist no longer works at the dentist’s office, but instead out of a separate (read: outsourced) facility. Lots of hygenists running around using all sorts of computers and tools and technology….