Beware of Social Media: It Does Create Change, Like It or Not

The social media flap du jour is about the Nestlé fan page on Facebook being slammed with comments about their use of unsustainable farming in Indonesia for palm oil. It’s perfect timing as I held a webinar training this morning with a new client who shared concerns about the possibility of negative comments and inappropriate photos as a reason her brand is…

The U.S. Navy is Using Social Media

Here is a brief late night interview with Public Affairs Officer Jason Salata (who manages the @USS_Nimitz twitter account) talking about how the U.S. Navy has jumped into social media in the past several months. Shane and I filmed this while on board the USS Nimitz, over “Mid Rats” aka midnight rations. The scrambled egg sandwiches were ono-licious!

Twitter, Facebook, Denial of Service Attacks

Twitter and Facebook were down some today due to “Denial of Service” (DoS) attacks. Here’s some information on what they are, how they occur, and what you can do as a netizen to help prevent them! A DoS occurs when a malicious programmer or programmers unleash commands across thousands computers that have been infected with viruses (those computers are referred to as…

The Social Web: Learning to Use a New Tool

The social web is full of free information. Many people forego formal training in favor of copying what they see others’ doing. We sometimes do this ourselves—once you have a strong base of knowledge in a specific area, it is quite reasonable to look at others’ tips or code and be able to reverse engineer them quite successfully to meet your own…

Thinking About Having Your Own TV Show?

I sometimes chide my business audiences when I am speaking from the podium with this question: “Now, why don’t you have your own internet TV show/channel?” When you consider that only a few years ago it was impossible for anyone except the big media outlets to broadcast video content, and now you and I can do it for almost nothing, it is…

Ed Morita’s Twitter Case Study at Social Media Club Hawaii

Ed Morita is the pastry chef at Longhi’s, a popular restaurant in Honolulu. He tells us how he is using Twitter to build his personal brand, drive traffic into the restaurant, save his job, and spread the Aloha! Filmed at the ING Direct Cafe in Waikiki, Hawaii at the March meeting of the Hawaii Chapter of the Social Media Club. Ed supplements…