Site ReLaunch: Coffee Kids

Coffee Kids has been our client for almost a decade. As a nonprofit, they help coffee-growing families learn new skills and develop sustainable lifestyles, as the coffee industry suffers from a glut of over-production that keeps income low to the first line of coffee workers – those who cultivate and pick the beans. It’s not an easy story to tell when you…

SmallBiz America Relaunched

We love it when clients come to us thirsty for making the web work for them. David Wolf clearly has an appetite that puts him way out in front! A successful entrepreneur across industries as diverse as music and bagels, he came to us to help him develop a new business strategy. The result is SmallbizAmerica.com. Phase One includes a full blog…

Why the new Facebook “Endorse” Model Works for Me

Today Facebook announced that it will allow companies to create profiles inside the social networking website. Individual users can then endorse or be “fan” of said company. Just like Facebook, independent media producers can serve as a very valuable filter for their audiences when it comes to products and services. In more crass terms, stop being ashamed of having corporate sponsorship, and…

How to Create a Website Using iWeb

This past weekend I created a 4-page website (link has expired) for my Mom (83) to feature an art show she had recently. It was a fairly simple process, but then again, I am a web developer by trade! More than once I’ve discovered that things are easy…if you know what you are doing. If you don’t? Well then, all bets are…

Use Google to Find Local Movie Listings

I used to be a fan of Fandango but Shane just told me about using Google to check listings. It is so fast and easy. Go to “google.com/movies”:https://www.google.com/movies and enter your zip code. Next up is a theatre and movie listing, starting with the venue closest to you, and moving out. Displays show times, ratings, and a link to IMDB to each…

How to Apologize & Acknowledge Good Customer Service

People who work in technology get tons of requests from clueless customers – legions of funny lists have been posted. Rarely do you get an inside look though into an example of someone who can admit to “user error.” Hence the internet is often an unfiltered (though understandable) space full of exasperation morphing into meanness and plenty of “it’s not my fault.”…