How to Buy Social Media Services: A Survey
Posted on August 2, 2012 by Roxanne Darling

As an initiative for the Social Media Club Hawaii Chapter in 2011, I set up a survey of social media practitioners, looking at compensation and services. I posted the early data we collected at a public event on this topic. Here is the summary data, delivered to you from the “Better Late Than Never” department. You can Download a PDF of the…
Category: Money Matters, News, Social Media Tags: consultants, employees, fees, get it, hourly rates, pricing, Social Media, survey, what to charge
Quick Bites on Marketing, Customer Service, Employees, and Social Media
Posted on March 8, 2011 by Roxanne Darling

I am giving a talk today to a private company who is exploring the use of social media as an internal tool. I certainly want to recommend these books, first Groundswell: Winning in a World Transformed by Social TechnologiesGroundswell, by Charline Li and Josh Bernoff, and also
Category: Social Media, Speaking Tags: customer service, diagnostic, employees, empowered, evangelists, forrester, HERO, marketing, measurement, social, tool