Posted on January 1, 2012 by Roxanne Darling
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It is the last day of 2011 and I want to add an exclamation point of gratitude on each of my blogs – most of which suffer from neglect from me. It was my friend and Maui blogger Liza Pierce’s idea: let’s all write a blog post for January 1st! So, I’ve set this to post just one minute in to the…
Category: Aloha, News, Social Media, Video Tags: #SBOSM, data, HSMYIR, Lanai, LVB, marketing, measurement, metrics, smchi, smcjournal, smcobserver, tourism, travel, visitlanai
I am giving a talk today to a private company who is exploring the use of social media as an internal tool. I certainly want to recommend these books, first Groundswell: Winning in a World Transformed by Social TechnologiesGroundswell, by Charline Li and Josh Bernoff, and also
Category: Social Media, Speaking Tags: customer service, diagnostic, employees, empowered, evangelists, forrester, HERO, marketing, measurement, social, tool
Posted on September 30, 2010 by Roxanne Darling
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For the best science and insights in the business I frequently turn to my colleague Tom Webster, whose blog, BrandSavant, has been exploring social media metrics these days. Tom is adept at pointing out the risk in over-relying on purely transactional data and reminds us frequently (one of my favorites) that baseline data is one of your most useful metrics. Most companies…
Category: News, Social Media, Strategy Tags: #SBOSM, behavior, business, change, conversion, hawaii, health, HISMS, keynote, markets, measurement, metrics, smcjournal, smcobserver, Social Media, transaction
Posted on March 1, 2009 by Roxanne Darling
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I recently read in the Pacific Business News about the HVCB (Hawaii Convention & Visitors Bureau) Hawaii: A Thousand Reasons to Smile Campaign. It’s targeted at residents of San Francisco, who are frequent visitors here. I support the idea of reaching out to San Francisco residents – I have many friends there including Chris Heuer, Kristie Wells, Stowe Boyd, Susan Bratton, and…
Category: HowTo, Social Media, Strategy Tags: advertising, contest, free advice, gohawaii, hawaii, HVCB, influence, measurement, network, PR, roxannedarling, smiles, socialmedia, tagging, tourism, travel
Posted on May 21, 2008 by Roxanne Darling
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We are currently in negotiations with a very large global company, inside of which are a very few brave souls trying to bring new media and new thinking into a well-established, well-rated company that moves at a molasses pace like most corporate behemoths. The product in play is online video. My ears and eyes are tuned in to conversations happening about how…
Category: Money Matters, Social Media Tags: advertising, barefeetstudios engagement, big business, measurement, mnetrics, online, ooyala, roxannedarling, tracking, video
Posted on November 10, 2005 by Shane Robinson
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Here in the Santa Fe office (we’re in The Lofts) we switched from DSL to cable modems a couple of years ago. When we built the space in 2000 there weren’t a lot of options in terms of cable versus DSL. So we had to go with a satellite on the roof for TV and DSL for our connection. When we moved…
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