How to Apologize & Acknowledge Good Customer Service
Posted on October 30, 2007 by Roxanne Darling
People who work in technology get tons of requests from clueless customers – legions of funny lists have been posted. Rarely do you get an inside look though into an example of someone who can admit to “user error.” Hence the internet is often an unfiltered (though understandable) space full of exasperation morphing into meanness and plenty of “it’s not my fault.”…
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