A Social Media Tutorial with LinkedIn

Sometimes the synchronicities are too much to ignore, so today’s post is about recurring instances of a brand name. That is the spiritual undertone for how the internet follows memes of words and vibrations too. Here are the three learning points: * SocMed 101: What can you share that will enable others to talk about you? * SocMed 202: Good manners have…

How to Apologize & Acknowledge Good Customer Service

People who work in technology get tons of requests from clueless customers – legions of funny lists have been posted. Rarely do you get an inside look though into an example of someone who can admit to “user error.” Hence the internet is often an unfiltered (though understandable) space full of exasperation morphing into meanness and plenty of “it’s not my fault.”…